Do I need a smartphone to use extraMILE?

No. You do not need a smartphone to use extraMILE, as it is powered by and provided through the Web. 

To earn the full amount of points available to you, you will need either a GPS-enabled device or a fitness tracking device ("wearable") to track and verify your healthy activity. Otherwise, you can log your non-verifiable activities to receive a smaller percentage of possible points available to you.

Do I need a wearable to use extraMILE?

No. You do not need a wearable to use extraMILE, as it is powered by and provided through the Web. 

To earn the full amount of points available to you, you will need either a GPS-enabled device or a fitness tracking device ("wearable") to track and verify your healthy activity. Otherwise, you can log your non-verifiable activities to receive a smaller percentage of possible points available to you.

Why should I pay for extramile?

Do you have a difficult time keeping your New Year resolutions or health goals? Are you having trouble just getting started? Are you active, but want to reward yourself for being consistently active?

When it comes to healthy activity, sometimes the health benefits are not enough. Your effort deserves rewards that are meaningful to you. 

When you pay for extraMILE, you are actually paying for a reward that you get when you achieve activity milestones. extraMILE keeps a small fee for helping you get there.

How do I earn points?

Earning points is simple:

  1. Sign up for extraMILE.

  2. Link your favorite app and device accounts to your extraMILE account.

  3. Get points for tracking your activity with the apps and devices that you linked to extraMILE.

  4. Go to your extraMILE dashboard, see how many points you've earned, and use the redemption screen to redeem your points for rewards.

How much activity must I do to earn My reward?

Just enough to keep you healthy. extraMILE is designed to reward everyone. Whether you engage in healthy activity everyday, or you just want to do a few healthy activities a week, you will have the same opportunity to earn points.

For example, 45 minutes of healthy activity, 5 times a week earns most our members their reward each month.

There are also bonus point opportunities, which will help you reach your rewards faster.

How do the rewards work?

There are 3 reward options. Redeem your points after 1-month of consistent activity for a standard reward, or wait and redeem your points after 2-months of consistent activity for a better reward, or wait and redeem your points after 3-months of consistent activity for the best reward.

What activities will earn extraMILE points?

Any outdoor activity that is verified by an app or wearable earns you the maximum allocated points, as long as they meet the activity requirements. This includes: 

running, jogging, walking, cycling, skipping, skiing, rowing, playing tennis, hiking, playing soccer, roller blading, mowing the lawn, walking the dog, and much more.

Any indoor activity that is verified by a wearable earns you points, as long as they meet the activity requirements. This includes:

running on the treadmill, swimming laps, doing Pilates, spinning, playing badminton, playing basketball, doing Yoga, weight lifting, playing volleyball, taking the stairs, walking from store to store at the mall, and much more.

You may also log your non-verifiable activities to receive a smaller percentage of possible points available to you.

How do I sign up for extraMILE?

Click here and follow the sign up steps.

I am having trouble signing up for extraMILE. Can you help?

Most issues with signing up can be corrected by following these instructions:

  1. Sign up from a desktop or laptop, not a mobile device.
  2. Update your browser to the latest version.
  3. Clear the cache on your browser.
  4. Ensure no other browsers are open.
  5. Ensure you are logged out of extraMILE's compatible apps (like Nike+, MapMyFitness, RunKeeper, etc.)
  6. Sign up or login to extraMILE and follow the screen prompts.

Do I have to pay for anything else besides my extraMILE membership to earn extraMILE rewards?

No. extraMILE works with many apps that have free versions. However, some apps and devices are not free.

Will my favorite app or device work with extraMILE?

It is up to you to determine which one is your favorite. 

Here is a list of current apps and wearable-makers compatible with extraMILE*, as long as your activities meet the extraMILE activity requirements**:

  

Breeze

DogWalk

Garmin

iPhone

MapMyFitness

MapMyHike

MapMyRide

MapMyRun

MapMyWalk

Nike+ Running

Polar

RunKeeper

UnderArmour Record

Wahoo Fitness

*Please continue to check back with us, as we are constantly increasing our number of compatible apps and devices, as well as building multiple ways for you to earn points.

**While we do our best to give you points for activities achieved with the above apps and wearables, we cannot guarantee all of them will consistently share your activities in a format that meets extraMILE requirements.

Can I get bonus points?

Absolutely. Get to your first reward quicker by earning points when you sign up for extraMILE using a partner code, or pay for your membership.

Is there an extraMILE app for Android and iPhone?

Currently everything you need to manage your extraMILE account is available on your computer or mobile device at GoTheMile.com.

All you need to earn points is the app or wearable that you have linked to extraMILE.

What is the extraMILE Integrity Policy and why must I agree to it to use extraMILE?

By signing into your extraMILE account, you agree to the extraMILE Integrity Policy.

The integrity policy is your promise to only submit legitimate activities (that you actually did), and that you will not submit false or fraudulent information to game the system. Fraudulent use of our platform leads to a more costly system for our customers. We require that you agree to the extraMILE integrity policy, so that your fellow extraMILE members are protected from higher membership prices. We can bring our members rewards at heavily discounted rates, as long as everyone plays by the rules.

Do I need to do anything else, once I have ensured that my workouts are earning points?

No. As an extraMILE member, you get points for qualifying activities, whether or not you check your account often. You will need to use our redemption screen though to redeem your points for rewards.

Will I need to do anything once I've verified that my favorite apps and wearables sync my activity with extraMILE and received points?

Just keep doing what you've been doing to earn points. We'll do the rest.

Does extraMILE work in my country?

Most likely. extraMILE works anywhere where the apps in our app list above work.

Can anyone use extraMILE?

Almost. Because extraMILE membership can be purchased over the web, only people 18 years of age and older can become extraMILE members.

I'm an app developer, can my app integrate with extraMILE?

We are constantly looking for new partners and ways to offer our members more options for earning extraMILE points. Contact us, let us know more about your app, and we'll get back to you.

I'm an employer, business, or team. can I offer extraMILE to my employees, customers, or members?

We hope you will. Rewards are a powerful perk, and a great way to reward an engaged workforce, customer loyalty, or team performance. extraMILE employs many techniques proven to increase the likelihood of healthy lifestyles. Contact us to learn more. 

extraMILE offers standard package that are easy for you to implement, and managed by extraMILE. We also can customize our platform to integrate with your existing health, wellness and incentives programs.

I want to offer extraMILE points to my customers. Can I?

Absolutely. Reward your customers for choosing to do business with you by giving them extraMILE points. Promote a healthy product or event by offering extraMILE points. We have several options. Contact us to learn more.

What type of information will you show to others?

Your personal information and activity data are inherently protected through extraMILE. We only work if you trust us enough to use our platform, and we will do everything we can to secure and maintain your trust.

extraMILE will from time to time show others the macro-trends of our membership base, and subgroups of the membership by type of member, but never by specific member.

Any individual member, workout, profile, etc. that is shared does not include the name of the member. In other words, shared information is anonymous.

Can I use apps or wearables that are not on your list to earn points?

Not at this time. Because we help you achieve real goals and resolutions through verifying your activity, we need to know the validity of your activities. This is why we require you to use one of our compatible apps.

Who are you guys anyway?

We are a team of gym-goers, cyclists, commuters, frequent flyers, globetrotters, and travel coordinators. 

We are healthcare strategists, developers, investors, bloggers and testers. 

We are food enthusiasts, inconsistent dieters, health nuts, and weight watchers.

In many ways, we are probably a lot like you. 

We've designed extraMILE in response to the question: 'What would actually get us to love being healthier?' 

Which is why we think you'll love extraMILE.